The return of the delivered products should be met as accordance to the nature of product which is mentioned below:
- All the products are returned under replacement policy only
- The Vegetables & Fruits would be delivered only in first attempt.
- Rest of the grocery items would be delivered through the reattempt in case you missed a slot. The time duration is 2 days after delivery.
- Personal (long durable), Lady Care & Baby Care items can be returned within 7-14 days after delivery in context of replacements only.
During Pick-up the products, some measures should be followed:
- It should be the correct product with clear IME/Name/Image/Brand/Serial Number/Bar code and MRP Tag.
- The packaging should be intact.
- The product must be unused.
- The product must be undamaged.
- The packaging must be managed and must not be undamaged.
Our field executive may refuse the acceptance if any of the above mentioned conditions may not be matched.